Christmas and New Year opening hours 2016
We would like to take the opportunity to wish all of our customers and their families a Happy Christmas and a prosperous New Year! We look forward to working with you in 2017.
11th August 2016
We are currently experiencing intermittent problems with our phone system.
Tax-Free Childcare Update
17th March 2016
In the Budget this week further details on the rollout of Tax-Free Childcare (TFC) were announced. TFC is being launched from early 2017, and the Government has committed to introducing the support in a managed and careful way to provide a smooth journey for parents and childcare providers.
Tax-Free Childcare delayed until 2017
6th July 2015
The Government announced last week that the launch of the new Tax-Free childcare scheme (TFC) has been delayed until early 2017....
Join your employers existing Childcare Voucher Scheme while you still can!
6th March 2015
Tax-Free Childcare (TFC) is the new government scheme that will be introduced in Autumn 2015....
Tax-Free Childcare Update – Further Update
31st July 2014
Further to our news item on 28th May 2014 regarding the changes to the Childcare Voucher Scheme from Autumn 2015, we wanted to make you aware of the latest development.
Childcare Voucher Changes/Tax-Free Childcare from 2015 – Further Update
28th May 2014
Further to our news item of the 24th March 2014 we were notified on Friday that the Government has launched a further consultation which is open until 27th June 2014, on the provision of Tax-Free Childcare accounts to parents. They have advised that it builds on the previous consultation which looked at how different market structures could be used to provide childcare accounts in the private sector.
22nd April 2014
Fideliti have performed a detailed review of our IT systems with regards to the recently reported Heartbleed vulnerability and can confirm that no part of our systems are vulnerable. We take security very seriously and regularly review our systems for security threats, our customers can be assured our systems are fully secure.
Website and email issues
10th April 2014
We apologise to all our customers for the problems you may have experienced accessing our website and emailing us. Unfortunately this was a national problem and outside of our control.
Childcare Voucher Changes From 2015
In the 2013 Budget the Government released details of proposed changes to the current childcare voucher scheme where in summary parents would contract directly with a voucher provider rather than through their employer. The Government have been through a consultation process to gain feedback on the proposed changes from voucher providers, parents, employers and childcare providers.
Tax-Free Childcare Changes to Childcare Vouchers from Autumn 2015
The Government announced last week further details of the consultation process on Tax- Free Childcare which is to be introduced from Autumn 2015 and have published the consultation document which includes timeframes and information on how the new scheme will work.
We are delighted to announce that this month Fideliti has successfully achieved the ISO27001 certification.
Changes to Childcare Vouchers from Autumn 2015
The Government have announced details of a new tax-free childcare scheme for working families. The full details are yet to be agreed and HMRC have confirmed that they will be in consultation with voucher providers and childcare providers over the upcoming months to agree exactly how the new system will work.
Sunday Times Fast Track 100 2012
For the second year running we are delighted to have been listed in the The Sunday Times Virgin Fast Track 100 companies in the UK!
Christmas and New Year 2012 opening times
Opening hours over the festive period
This month Fideliti have made donations to St Marys & Royal Manchester Children’s hospital and Brainwave.
Congratulations to Nicky McArthur who was the winner of an IPAD2 following our prize draw at the Employee Benefits Exhibition.
Employee Benefits Live
Fideliti will be exhibiting at Employee Benefits Live, Europe’s largest rewards and benefits event, which this year is being held at Olympia, National Hall, Hammersmith Road, Kensington, London W14 8UX.
Fideliti are continually striving to improve the service and customer experience we provide and May 2012 has seen the launch of our live chat facility.
Fideliti New Office
Due to our continued growth and expansion we have now moved into our new Fideliti Customer Service Centre, located in Warrington, Cheshire.
Fideliti Office Move
1st May 2012
Due to our continued growth and expansion we will be moving into our new Fideliti Customer Service Centre on Saturday 5th May 2012.
Fideliti Donates to Key 103's Cash for Kids Christmas Toy Appeal
21st December 2011
This month instead of sending Christmas cards to our clients we have made a donation to a local charity which provides Christmas Toys for disadvantaged children, the Key 103 cash for Kids Christmas Toy Appeal supports children living in difficult circumstances.
The Sunday Times Virgin Fast Track 100 companies
5th November 2011
We are delighted to have been placed at position number 35 in the Sunday Times 100 Fast Track companies in the UK!
Fideliti to exhibit at the CIPD exhibition
1st November 2011
Fideliti will be exhibiting at
the CIPD exhibition from 8th – 10th November at Manchester Central.
VAT changes and guidance for salary sacrifice schemes
1st September 2011
Following a recent ruling by the European Court of Justice, HMRC has announced new guidance on the way in which employers should treat VAT in relation to salary sacrifice arrangements.
Childcare Voucher Scheme – April 2011 Changes
24th November 2010
We have now been provided with further information from HMRC in relation to the upcoming changes to the childcare voucher scheme.
Fideliti Go From Strength To Strength
13th October 2010
Over the last few months we have been busy increasing our client portfolio and are continuing to transition organisations from other providers
New Childcare Voucher Legislation coming into play
4th October 2010
From 6th April the government have proposed to change childcare voucher legislation for higher rate-tax payers. Under the new rules of the scheme higher rate taxpayers will only be eligible to recieve £28 per week in childcare vouchers. Basic rate taxpayers will still be eligible to receive the maximum allowance of £55 per week.
Done Turns Dragon For Fideliti
15th May 2010
Sharp as a tack, big hearted bookie Fred Done knows how to pick a winner and he’s done it again with childcare voucher business Fideliti.
Set up by his former employee Joanne Whittaker, the business – in which the Betfred boss holds a 25 percent stake – has hit the £25m turnover mark in its fifth year of trading. She said “Fred has become my very own northern dragon.” Yes, but would the likes of Duncan Bannatyne prove such good sports in front of the camera?
Fideliti continue to grow while maintaining 100% Client Retention
12 May 2010
Over the last 6 months we have successfully transitioned many more organisations on to the Fideliti
voucher scheme from our competitors. Some of our most recent contracts include Leeds City Council,
University of Winchester, University College of London NHS Trust, Trafford Healthcare,
Cheshire West & Chester Council, Cheshire East Council and many more.