Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at and a member of the team will get back to you.

Frequently Asked Questions


Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach


We're Moving!

August 2022

Please be aware that we are moving offices on Friday 5th August 2022.

This will unfortunately result in some temporary disruption to our phones and website on the day of the move.

Any disruption will be kept to an absolute minimum, so please bear with us.