Covid-19 Faqs - Frequently Asked Questions

We are aware that you will have a number of questions regarding your Childcare Vouchers given the current situation. We've put together responses to the frequently asked questions we've been receiving below:

Frequently Asked Questions


Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach


Accessibility Options

We aim for a consistently high level of usability for our entire audience across all of our websites, following best-practice accessibility guidelines. We have considered disabled and non-disabled people throughout website development to fully understand user requirements and ensure we produce sites that meet these

  • To change the colours and background of our site select one of the following options A A A A
  • To change the fonts on our site select one of the following options Standard | Large | Extra Large
  • To listen to our site select Listen