Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at and a member of the team will get back to you.

Frequently Asked Questions


Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach


Employer Information

Why Should You Consider Offering This Scheme To Your Employees?

  • Childcare vouchers are an employee benefit aimed at helping working parents pay for their childcare costs.
  • The scheme allows employees to exchange up to £243 per month, directly from their gross salary - before tax and national insurance are deducted to pay for childcare costs.
  • This allows employees to save up to approximately £933 per year. If both parents join the childcare voucher scheme potential savings of up to £1866 can be made!
  • As an employer you can potentially save up to £402 per annum on your employer National Insurance Contributions, for each employee that joins the scheme and takes childcare vouchers.