Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at enquiries@fideliti.co.uk and a member of the team will get back to you.

Frequently Asked Questions

 


Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach


 

30 Free Hours

July 2017

Will the increase in the number of free hours for 3 to 4 year olds affect which scheme I can use?

From September 2017, free childcare for 3-4 year olds will be increased from 570 hours to 1140 hours a year. The free hours can be used flexibly and if your child will be ages 3 on the 31st August 2017, eligible parents can apply now.

You can benefit from the additional free hours if you are in the current Childcare Voucher Scheme and also the TFC Scheme. However, as the free hours will reduce the amount of hours you have to pay for; this will potentially reduce the savings you could make on the TFC scheme.