Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at enquiries@fideliti.co.uk and a member of the team will get back to you.

Frequently Asked Questions

 

 

However, if you are an existing member, you can remain on the scheme as long as your employer continues to offer it. You will also be permitted to re-join the scheme if you have remained with the same employer and have had a salary deduction taken/voucher issued within the previous 52 weeks. For further information, please go to the employee section of the website where we've put together responses to the frequently asked questions we receive, or just click the link below.

Frequently Asked Questions

If you are an employer, you can still move your existing Childcare Voucher Scheme over to Fideliti. We are an expert in transitions and can offer a seamless transition, to both you and any existing parents using the scheme. Our management fees are competitive and we are committed to providing you with the best possible service. For further information, please go to the employer section of the website.

If you need any assistance, please email us at enquiries@fideliti.co.uk and a member of the team will get back to you.