Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at enquiries@fideliti.co.uk and a member of the team will get back to you.

Frequently Asked Questions

 

Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach


 

Christmas / New Year opening hours 2021

5th December 2021

We would like to take the opportunity to wish all our customers and their families a very Merry Christmas and a Happy New Year! We look forward to working with you in 2022.

Just to confirm that our opening hours over the festive period will be as follows:

  • Monday 10th December - 9am - 3pm
  • Monday 20th December - 9am - 5pm
  • Tuesday 21st December - 9am - 5pm
  • Wednesday 22nd December - 9am - 5pm
  • Thursday 23rd December - 9am - 4pm
  • Friday 24th December - Closed
  • Monday 27th December - Closed
  • Tuesday 28th December - Closed
  • Wednesday 29th December - Closed
  • Thursday 30st December - Closed
  • Friday 31st December - 9.30am - 3.00pm
  • Monday 3rd January - Closed

From Tuesday the 4th January our normal opening hours will resume.